Shipping policy

Welcome to Zoespects Shop! We aim to provide you with a smooth and reliable shopping experience. Please review our shipping policy below.

Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days

Delivery times are estimates and may vary depending on your location and carrier delays.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to check your order status at any time.

International Shipping

We currently offer international shipping to select countries. Shipping rates and delivery times vary by destination. Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the customer.

Lost or Damaged Packages

Zoespects Shop is not responsible for lost or damaged packages once they are in the possession of the carrier. However, we’ll do our best to help resolve any issues—please contact us if your order hasn’t arrived as expected.

Address Information

Please ensure that all shipping details are correct before completing your order. Zoespects Shop is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.